The Impact of IAM on User Experience And Productivity

Efficient and secure access to necessary apps, files, and data is made possible with Identity and Access Management (IAM). IAM verifies users and ensures that only authorized users can access resources, regardless of time or location. In the past, access management to the organizational resource was either restricted to onsite procedures or manually handled, which can often be time-consuming or difficult to manage. However, IAM provides organizations with better control over access to their resource. 

As a result, IAM has become an integral part of any organization’s cybersecurity infrastructure by balancing data and resource accessibility with maintaining security. Access control has made it easier for cybersecurity professionals to identify and revoke access to an organization’s resources according to the established policy. IAM has significantly changed work processes, providing users with new work experiences and positively influencing their productivity.

Impact Of IAM On User’s Productivity

In the absence of Identity and Access Management, organizations used to enforce strict onsite controls or manually grant access permissions, which may not be a concern for smaller organizations but can lead to chaos in larger ones with thousands of users. However, this approach restricted productivity and hindered access to services, especially when multiple users simultaneously required access to the same resources.

To counter this, organizations often implement multiple layers of security controls, which can hinder productivity. But with IAM, new users can be onboarded quickly using tools that add value in just a few minutes, compared to the manual method, which can take weeks due to several security procedures.

IAM also offers Single Sign-On capabilities that enable users to access multiple applications with just one set of credentials, reducing the stress of memorizing multiple details and saving time. Additionally, Password Management solutions can effectively reduce the need for password resets, freeing up time for users to focus on their tasks.

Impact Of IAM On User Experience

Effective IAM notably influences the user experience, specifically in time management. By utilizing Single Sign-On (SSO) to streamline IAM, users can benefit from a significantly improved experience. Users can efficiently utilize their time and enhance productivity by minimizing the prerequisites for resource access. IAM has positively impacted users’ productivity and overall experience, so organizations are highly advised to promote its implementation.